We always want to hear about your gardening queries and are ready to help you get the best from your garden. Sorry that one of our horticultural experts was not available to speak with you. We would love to give you a call back. Please leave your details and a description of your gardening query (feel free to attach photos - they may help if we need to identify a plant or a pest) and one of our team will call you back as soon as possible.
Please bear in mind that it is not always possible to get back to you within your preferred times, but we will always do our best.
And it doesn’t have to be all problems and queries - we are always delighted to share in your gardening successes as well.
We have a team of experts ready to answer any of your queries. And of course you can always get in touch and share your gardening successes on Facebook, Twitter, Instagram and Pinterest.
Sometimes, however, you can’t beat talking directly to someone so don’t hesitate in picking up the phone and giving us a call. If emails are easier for you, then ping one across to the relevant address and we will get things sorted as soon as we can.
Now, all those contacts… take a deep breath and here goes:
0333 003 0516
Our phone lines are open Monday to Friday from 7:30am until 6pm, Saturday 8:30am until 2:00pm, Sunday and Bank Holidays 8:30am until 12:30pm.
For all sale enquiries:
For any questions of a technical nature concerning one of the products on our website:
If you have already placed an order with us but you have a question about the delivery:
If you are experiencing difficulties with your product or if it has been damaged in transit or any other questions of this nature:
We are also contactable on the following: